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Spa Policies

Please arrive 15 minutes prior to your appointment start time. Spa Treatments may be shortened or cancelled to honor the next guest if you are running late for your spa treatment. Charges will apply for full treatment cost.

To cancel or reschedule your appointment, please provide 24 hours notice for all bookings and 48 hours notice if you have a group booking. Appointments cancelled or rescheduled less than 24 hours will be charged 50% of the total treatment cost, failure to show without any notice will result in a full treatment charge.

Booking in advance for your treatment is recommended so we can accommodate your request.

Please let us know upon booking if you are pregnant, have special needs, health concerns or mobility issues.

We are located in The Prestige Oceanfront Resort, on the ground floor, level 1.

Our spa facility is equipped with one guest lounge (seating for 6 guests at one time), three single treatment rooms (two with showers), one couples massage room with hydrotherapy jetted tub, three pedicure chairs, one manicure table (we can add a second manicure table for group bookings), reception/retail area, and one wheelchair accessible washroom. During warmer months we also have outdoor lounge seating with beautiful waterfront views.

We ask all our guests if you are sick with any cold, flu, or covid-19 symptoms to call us right away and cancel your appointment. We will gladly reschedule when you are feeling better.

We also ask all our spa guests to abstain from the use of drugs or alcohol while visiting the spa. Safety for our practitioners and spa guests is paramount. We strive to provide a quiet, peaceful and relaxing atmosphere for everyone visiting us.

Your practitioner will professionally drape you during your treatment, we will always ensure your safety and comfort at all times.

Hygiene and Sanitation is a top priority and taken very seriously. We follow strict cleaning, disinfecting and sanitizing procedures to protect you and our team. We are in complete compliance with the guidelines set out by our Ministry of Health and Work Safe BC.

If you have any questions about our reservations and policies please inquire by email or phone. We will gladly answer and clarify any questions you may have.

We look forward to your visit with us.

Prestige Oceanfront Resort Sooke

Contact Details

(778) 365-0016

6929 West Coast Road
Sooke, BC, Canada V9Z 0V1

Opening Hours




9:00 AM – 5:00 PM

Wednesday – Saturday

10:00 AM – 6:00 PM



“It’s not selfish to love yourself, take care of yourself, and to make your happiness a priority. It’s necessary….”

Mandy Hals

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